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Home » Key Considerations around Culture in Technology Adoption and Transformation 

Key Considerations around Culture in Technology Adoption and Transformation 

Organisational culture, defined as the shared values, assumptions and beliefs that shape behaviour within an organisation, plays a pivotal role in technology adoption and transformation.  

The Interplay Between Culture and Technology 

The relationship between technology and organisational culture is critical; technological advancements influence organisational culture and vice versa.  

To ensure the successful adoption and utilisation of modern technologies, corporate culture must undergo a fundamental transition. This transition involves fostering a culture of learning and promoting a growth mindset. It also involves addressing the human element in digital transformation efforts; emphasising the need to effectively manage change, overcome resistance and build upon skill gaps to ensure a successful transition.

Picture showing a planet with technology symbols all around

Changing Organisational Culture for Technology Transformation 

Changing an organisation’s culture is a strategic initiative aimed at reshaping the fundamental aspects of how individuals within the organisation interact, collaborate and approach their work. This transformation goes beyond superficial alterations and seeks to permeate the core of the organisational identity. 

Successful implementation of cultural change involves engaging employees at all levels, with communities and change agents playing a vital role. Additionally, aligning organisational values with strategic objectives to ensure those involved have a shared understanding is vital for sustained culture change and is, therefore, a key element of the most frequently utilised change methodologies.  

Psychological Safety and Its Importance in Organisational Change 

Psychological safety is a fundamental aspect of a successful organisational culture change; particularly when it comes to the adoption and transformation of modern technologies. It refers to an individual’s perception of the consequences of taking interpersonal risks in their work environment. In a psychologically safe workplace, employees feel comfortable expressing themselves freely, sharing ideas and making mistakes without fear of retribution or negative consequences. 

When an organisation is undergoing a notable change such as a digital transformation, this sense of safety becomes even more critical. Change can be unsettling for many employees which may lead to resistance and pushback. However, if employees feel psychologically safe, they are more likely to embrace change, contribute innovative ideas and take the necessary risks that come with learning and adopting modern technologies. 

Leaders play a crucial role in fostering psychological safety. They can do this by encouraging open communication, showing empathy and promoting a blame-free culture where mistakes are viewed as opportunities for learning rather than failures. This approach helps to build trust and mutual respect among team members, creating an environment where everyone feels valued and heard.

Culture is key

In conclusion, changing the culture of an organisation to adopt technology is not a one-time event, but a journey that requires commitment, patience, and strategic planning. It is crucial to foster an environment that encourages learning and innovation, where employees feel safe to take risks and make mistakes. Leadership plays a pivotal role in this transformation, setting the tone for openness and adaptability. 

For more information on anything covered in this article, please do not hesitate to contact the WeChange.AI team.

You can read an overview of the key considerations when approaching an adoption, change or transformation programme, with links to the other articles, here.